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Troubleshooting

The print lands in the wrong place

The short list to work through when the check face is off.

Last updated Aug 3, 20261 min read

Work through these in order. The first two explain most cases.

  • Confirm the print dialog is set to actual size, with fit to page off.
  • Confirm the selected check stock preset matches the paper actually loaded.
  • Run a calibration page and save the measured offsets for this printer and stock.
  • Check the tray guides. Loose guides let the sheet skew.
  • Try a different tray, and give that tray its own printer profile.
Troubleshooting

My printer is not listed

What to do when your printer does not appear in the compatibility catalog.

1 min readUpdated Aug 3, 2026