Law Enforcement Request Policy

1. Purpose

This policy explains how Diversified Check Studio handles requests for customer information from law enforcement, government agencies, financial institutions conducting fraud investigations, and civil litigants.

It is intended to give requesting parties a clear process and to tell customers what to expect.

2. General Position

We take customer privacy seriously and we also comply with valid legal process. We disclose customer information only where we are legally required to do so, where the customer has authorized it, or where disclosure is necessary to protect against imminent harm.

We interpret requests narrowly and disclose the minimum information responsive to a valid request.

3. What We Require

• Basic subscriber information. A subpoena or equivalent legal process issued under applicable law.
• Non-content records, such as log and activity data. A court order or equivalent process.
• Content, such as stored designs, uploaded assets, or bank account values. A search warrant issued on probable cause by a court of competent jurisdiction, or the customer's written authorization.

Informal requests, including requests by email or telephone without legal process, will not result in disclosure of customer data, except in the emergency circumstances described below.

4. How to Submit a Request

Send requests to the contact address below with the subject line "Legal Process". Include:

• The issuing authority, case number, and a copy of the legal process.
• The specific account identifiers involved, such as the account email address or a license reference.
• The precise records sought and the relevant date range.
• A response deadline and the contact details of the requesting official.

Overly broad or vague requests will be returned for narrowing. Requests must be served on the correct legal entity, identified in the contact block below.

5. Notice to Customers

Our policy is to notify the affected customer before disclosing information, so the customer has an opportunity to object, unless:

• We are prohibited by law or court order from giving notice.
• Notice would create a risk of injury, death, destruction of evidence, or obstruction of an investigation.
• The request relates to an emergency involving imminent danger.

Where a nondisclosure obligation expires, we may provide delayed notice.

6. Emergency Requests

Where we receive a request from a law enforcement agency asserting that an emergency involving imminent danger of death or serious physical injury requires immediate disclosure, we may provide information we believe in good faith is necessary to prevent that harm. Emergency requests must come from an official agency address and identify the nature of the emergency, the specific danger, and the information needed.

7. Preservation Requests

We will honor a valid preservation request and place the identified records on hold for ninety days, extendable once on written request, pending service of legal process. Preservation is not disclosure.

8. Civil Requests

Civil subpoenas and discovery requests are evaluated under the same standards. We may object, seek narrowing, or require that the requesting party first seek the information from the customer, who is often the appropriate source.

9. Requests From Financial Institutions

Banks investigating suspected check fraud should note that Diversified Check Studio does not process, clear, or settle payments and holds no funds. We may hold design and print records for the customer that produced a check. Disclosure of those records still requires legal process or the customer's authorization.

10. International Requests

Requests from authorities outside the United States should be submitted through a mutual legal assistance treaty, letter rogatory, or other recognized mechanism, unless applicable law provides otherwise.

11. What We Hold

We may hold account registration and contact records, licensing and purchase records, business and bank account records entered by the customer, designs and uploaded assets, print history, and security and audit logs. Retention periods are described in the Data Retention and Deletion Policy. We do not hold full payment card numbers or banking transaction records.

12. Costs

Where permitted by law, we may seek reimbursement of reasonable costs incurred in responding to a request.

13. Changes to This Policy

This policy may be revised. The Last Revised date and version number will be updated when it changes.

14. Contact

Legal process and preservation requests must be directed to:

Diversified Check Studio
A product of Diversified SaaS, Inc.
Diversified SaaS, Inc. is a wholly owned subsidiary of Diversified Universal LLC.
Attention: Legal Process
6212 US Highway 6, Suite 184
Portage, IN 46368-5057
Email: legal@choosediversified.com
Phone: 1 (833) 990-7297
WhatsApp: 1 (833) 990-7297